Policy Sexual harassment in words or innuendos is not tolerated and will result in the ending of the services will fuel prosecution under the law.We reserve the right to refuse service to anyone.Weather policy: In case of a snow storm or state of emergency we will cancel 2 hours before the appointment time and reschedule.No refunds, all sales and purchases are final.All services are final. No Fixing nails.Gratuity is not included, but is appreciated for a job well done.